Mediation is a way for individuals involved in a lawsuit to resolve the claim outside of court. The mediator serves as a neutral third party that facilitates an agreement that works for both parties.
Mediators do not make decisions on the matter, rather, the mediator’s job is to help facilitate the negotiation in a constructive manner.
Through a formal process, arbitration resolves disputes where opposing parties present their case to an independent arbitrator. The arbiter hears evidence and makes a determination on the matter through a written decision.
A workplace assessment is conducted to understand issues in a workplace that are creating problems. Through a process of interviews, and analysis, a plan of action is developed. The findings regarding the strengths, needs, opportunities and threats in the workplace give managers and human resource personnel clarity of what needs to be addressed to meet organizational objectives and establish a culture of success.